Rua Sete 1807
Petrolina, PE 56312-070
(87) 6415-5219 http://tinyurl.com/y76wdxkh
The Annals of MITIEJust like every contract that is multi-site, however, there will likely be stores that are unique that the bundle matrix does not fit. These idiosyncrasies, that were not known to ICE, on survey lead to the should improve some machines for smaller or larger models and this had been done without any objection and in a further cost to ICE that was never passed onto MITIE. All changes that were one of a kind were carried out just before the contract start date.
The machinery for every store had been specified on the surveys and, upon delivery, training took place with not merely the machine operator but all staff on the shift. This gave us the skilling of operatives we were looking for. Every employee received a training certificate .
Whenever I am asked to offer a reference to get a supplier, the very first question I ask is 'Did they go the extra mile
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MITIE? ' and pull all the stops out as being a supplier to 'Make it happen'. Our supply chain is needed by us to, sometimes, gamble to aid the cause. Contract cleaning's world can throw all kinds of issues and you have to have. I discovered ICE ready and up for the challenge once we asked them to 'step up to the mount' they undoubtedly did so. The commitment they made considering the policy for purchase went well over and above what was expected and saved what may happen to be a mobilisation disaster. I don't have any hesitation in recommending ICE as a supplier because there will be some challenging times ahead for people and all of us need suppliers like ICE to guide us.
The machinery roll-out started 2 weeks prior to start date. Following a commitment ICE had created by arranging for machinery to be delivered in the UK, it was possible. If ICE had not taken this method then we might have needed to go back to the table with the incumbent contractor and pay well over the net book values for the machinery or request that the customer postpone the start day.
The effective and tough machine for also the RA 900 Sauber ride on scrubber drier and soft and hard floors were chosen for the bigger stores. We purchased machinery including car parking sweepers, single rotary machines and vacs from ICE.
ICE introduced to MITIE (Retail) Ltd at November 2009 and over the upcoming year became only supplier of cleansing machines. They brought an enthusiastic approach that was accommodating, flexible and advanced in those times of need.
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This was a supplier venture also it had been rewarding and encouraging . Two specific mobilisations come into mind that I believe gives a great sign of ICE for a company, one that has been the biggest single machinery order placed by MITIE for the co operative Group stores plus yet one is this example for Tesco Stores in September 2010.
Machinery Type S:
With two weeks to go to start out date MITIE decided to finish negotiations with the incumbent and officially put the order with ICE to supply a #1.5 million order for floor cleaning machines in to all Express stores across our regions and all huge store format stores within the South East and South West Regions of England.
Although this seems a fair approach it will have its complications and negotiations wasn't going well with the contractor. We were entering minus one month to start date and we were
starting to get concerned. I fully explained the situation and arranged a meeting. With a contingency plan on our behalf, ICE 'got' without the firm commitments from MITIE. This involved considerable expense to ICE, fundamentally taking the risk in placing an order with Cleanfix with out a guaranteed order from MITIE, speaking on delivery time scales to Switzerland and surveying the stores. This enabled MITIE to possess a contingency strategy for Tesco who have been aware of the circumstance and showed a massive level of commitment.
MITIE was awarded significant growth within the Tesco store cleaning Tender in July 2010. Up to the point we used ICE to supply machinery in the existing convenience Express stores. We had plumped for the RA431 compact scrubbing machine for these stores. This was shown to be a very low maintenance, cost effective machine that the operators liked on account of the simplicity. ICE had supplied with the equipment both pad drives and brushes so we could utilise the machinery in all areas of the retailer, achieving that machinery approach we were targeting. This machine later became our utility machine of choice throughout the trading day on the shop floor in the big format stores for use.
So we were aware that certain machinery would be received by a store, a simplicity approach had been taken by ICE and banded the stores. This gave us a communication line with your field teams once we issued to if questioned them all a matrix which they are able to refer.
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